Knowledge Base   /   HOW DO I REACH A STAFF MEMBER?

Contact Information

Posted on 06 June 2023 08:23 pm

We are not about quantity but quality and service. All of our clients are assigned to a real-life staff member ( crazy right? )who is familiar with your music catalog. Please email that staff member directly for any questions. Remember checking the FAQ section is designed to answer most of your FAQs and you should visit this section first. If you didn't find the answer to your question; please email your assigned staff member. You can also call us during our normal business hours or submit a ticket in the customer service section.

HOURS OF OPERATION
(Existing clients only)
MONDAY THROUGH FRIDAY
9:00 AM to 5:00 PM (EST)
SATURDAY
10:00 AM to 5:00 PM (EST)
CLOSED ON SUNDAY
Tel. +1212-537-5064
Fax. +1212-461-0324

HOURS OF OPERATION
(NON-Existing clients)
MONDAY THROUGH FRIDAY
9:00 AM to 3:00 PM (EST)
CLOSED ON SATURDAY & SUNDAY
Tel. +1212-537-5064
Fax. +1212-461-0324

We speak 4 languages

  • English
  • Spanish
  • French
  • Haitian Creole